about travel experts

Owner, Susan Ferrell’s goal in establishing Travel Experts 25 years ago, was to gather a group of travel counselors who shared such a passion for travel, that it became contagious to all around them! That describes our counselors today. They want to promote travel because they love to travel themselves and are passionate about it. They believe in sharing their experiences, expertise and enthusiasm with as many people as they can and are committed to offering expert and unbiased advice. They constantly strive to be the best of the best, and maintain the latest in destination knowledge. They believe in working closely with their travelers, in order to understand just exactly how to turn their travel dreams…. into reality.


Travel Experts has been a premier travel design firm since 1989, made up of only the industry’s premium travel counselors. Travel Experts members are experienced professionals who operate as independent contractors, fully embracing the entrepreneurial spirit of their individual businesses. They have the travel expertise and business acumen needed to enable them to work independently while at the same time enjoying the advantages of associating with a nationally recognized premier agency. What this means to you, the customer, is the best possible service and attention because it is in their best interest to have you as a satisfied client.


Through our membership in Virtuoso, an invitation only network of the world’s best travel agencies, we can offer you our personal relationships with the top hotels, resorts, spas, lodges, airline, cruise lines and tour companies to provide you with incredible values and rare experiences – from complimentary upgrades and amenities to special recognition and privileged access.


Virtuoso is the industry’s leading leisure travel network. This by-invitation-only organization comprises more than 6,000 elite travel advisors associated with over 300 agencies in 22 countries in North and South America, the Caribbean, Australia and New Zealand, as well as over 1,000 of the world’s best travel providers and premier destinations.


Independent travel agencies receive sales, marketing and technology support, specialized training and accreditation programs, as well as exclusive services and products, as a result of their membership in Virtuoso. Being a Virtuoso client means your travels will be customized to your specific desires by a foremost expert, and that you’ll be recognized as one of the most prestigious guests in the world with all the privileged access, perks and service that implies.


The network’s member agencies generate over $4.2 billion annually in travel sales, making the group the most powerful in the luxury travel segment. Our relationships with the finest travel companies provide the network’s affluent clientele with exclusive amenities, rare experiences and privileged access.


Virtuoso is also the exclusive travel provider for World Elite® MasterCard®, offering a mix of travel benefits, rich rewards, and global acceptance to elite affluent consumers, small businesses and executives of large corporations.


Virtuoso’s history of leadership in the travel industry dates to the 1950s. That’s when Allied Travel, a research and operation center, was formed to help its independent carriage-trade member travel agencies with foreign, international and group arrangements. In 1986, Allied Travel merged with Percival Tours to form Allied Percival International (API), bringing together the very best luxury travel agents in the country.


Matthew Upchurch, a 20-year industry veteran named one of the “25 Most Influential Travel Executives” by Leisure Travel News, took the helm. With his leadership and clout, API has been able to give its travel agency members and their clients an advantage in the competitive and always changing travel marketplace. Renamed Virtuoso in 2000, the company has continually expanded its focus, truly becoming “Specialists in the Art of Travel.”


As the President of Virtuoso, Kristi Jones oversees the upscale travel agency network’s national team of executive vice presidents, who in turn manage Virtuoso’s corporate offices in Fort Worth, Seattle and New York. Based in Seattle, Jones directs the company’s consumer marketing, technology, travel agency member and preferred supplier divisions.


Virtuoso Voyager Club and Virtuoso Explorer

We offer complimentary benefits when you cruise with Virtuoso. Virtuoso Voyager Club and Virtuoso Explorer offers escorted pre- and post-cruise trips, shore excursions, land packages and special social events on more than 500 departures per year with luxury cruise lines.

Virtuoso Voyager Club

Exclusive Rewards The best gets better – completely complimentary – when you join Virtuoso Voyager Club, Virtuoso’s premier cruise advantage program. No one delivers a better luxury cruise experience. You’ll share in the company of a dedicated onboard host, at your service, to ensure that your experience is outstanding. You’ll meet with like-minded travelers at an exclusive cocktail reception. And you’ll enjoy a privately arranged shore event or credit toward a personalized travel experience – tailored just for you. They’re all complimentary, simply for reserving your cruise through a Virtuoso travel advisor.

Virtuoso Explorer

World of Discovery Elevate your experience, even at sea level, with our complimentary Virtuoso Explorer program, tailored for your active lifestyle. Reserve our most exciting cruises with a Virtuoso travel advisor and receive an array of added value, at no added cost. Break away for an interactive, half-day shore excursion illuminating the regional culture – with our worldwide contacts, we’re able to gain access to closed-to-the-public experiences. Or receive a special gift. And mingle with fellow Virtuoso world travelers during a private, onboard cocktail party. Best of all, Virtuoso Explorer membership is complimentary to you – our way of thanking you for choosing Virtuoso. Experience the world as an Explorer, not a tourist.


The Four Seasons Preferred Partner programme is an exclusive, invitation-only network of high-end travel consultants from around the world. All members have proven their dedication to providing their clients with a premium level of service, and share the Four Seasons commitment to exceptional quality.


When you book a Four Seasons stay through Luv 2 Travel, you are entitled to the following value added benefits:


  • o. Daily full American breakfast for two through In-Room Dining or in the hotel restaurant (including buffets)
  • o. Extra value-added amenity, such as: Spa credit of USD100 once during stay, golf credit of USD100 once during stay or food and beverage credit of USD100
  • o. Upgrade of one category, based on availability at time of check-in
  • o. Complimentary high-speed Internet access for all suite bookings



We promise a world of unique experiences: the unexpected, the authentic and the meaningful.



Our collection encircles the globe, with hotels, rail journeys and river adventures on six continents. From grand city landmarks to wilderness safaris, from iconic restaurants to canal cruises, we see travel as an opportunity for enrichment and surprise.


Authentic local experiences make travel more rewarding. They surprise. They inspire. They can challenge or entertain. Whatever they do, they keep us coming back for more.


All of our hotels, restaurants and trains have their own, unique characters. Each is a vibrant part of its destination and the local culture.


Take the Mount Nelson Hotel for instance – its exquisite gardens are filled with indigenous plants found only in the lee of Cape Town’s Table Mountain, or Hotel Monasterio in Cuzco, a blend of Inca and Spanish colonial heritage. Then there’s the ’21’ Club – a buzzy, fun-loving restaurant that’s irrepressibly ‘New York’.


Our collection is diverse, spanning land and water, adventure and relaxation, local individuality and iconic opulence. Come travelling with us and discover a new and unexpected world.


Ritz Carlton Stars was established in 2002 for an elite group of 50 top producing travel agencies and Luv 2 Travel is proud to be a member.


The Stars Benefits are combinable with our Virtuoso Hotels benefits for Ritz Carlton guests. Your minimum benefits are listed below, and select hotels also include full American or Buffet Breakfast, spa credits, food and beverage credits, and specialized value added amenities.


•Top priority waitlist in sold out situations.
•No walk policy in sold out situations.
•First priority for specialty requests such as room types, bedding, room location and connecting rooms.
•Personal welcome by hotel management.
•Welcome card from the General Manager.
•Pre-registration and express check in.
•4:-00 pm late check out upon request.
•Continental breakfast for 2
•Complimentary in room amenity
•Room or suite upgrade subject to availability at check in. Select hotels at time of reservation.

Reserve Your Space

You will be contacted within 48 hours


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